Our Policies

Misconduct Reporting Policy

To ensure the safety and well-being of our employers, employees, and contractors, Hunter Professional treats workplace misconduct with the utmost seriousness. We expect all Hunter Professional employees and contractors to consistently conduct themselves responsibly in the workplace, adhering to our core business values. This means acting ethically, with integrity, and in compliance with applicable laws and regulations.

Hunter Professional fosters a culture of openness and accountability and encourages all stakeholders to speak up on any (suspected) ethical concerns, dilemmas, or other incidents where conduct falls short of our core.

Avoid and Report Job Scams

Hunter Professional does not charge candidates any fees.

Hunter Professional does not solicit payments in exchange for interviews or job offers related to our company or its clients.

However, individuals and/or organisations may attempt to unlawfully represent or employ our company's registered trademark in fraudulent job advertisements and communications with the intention to deceive and exploit individuals. We strongly recommend exercising vigilance when responding to job-related correspondence that claims an affiliation with Hunter Professional.

Be careful

Don’t provide your bank or credit card details when applying for jobs.

Protect yourself online

Opportunities that seem too good to be true usually are. Be wary of advertisers or employers requesting the following:

• An upfront fee (e.g. for things such as ‘processing’ your application). A genuine advertiser or employer will not ask you for money or your bank or credit card details.
• The job offer was sent from a personal email, a “no-reply” email, and not from Hunter Professional email domain.
• Communication channels are limited to social media and messaging platforms such as Facebook, WhatsApp, and other platforms.
• Acceptance of a money transfer where you can retain a portion as ‘payment’.
• Personally identifying information as part of the application process. For example, your driver’s licence, passport information, tax file number or non-work related information such as your appearance or marital status.

Always check the legitimacy of any job ad, email or employer that seems suspicious before you respond. If you have any concerns, call the company directly to verify.

How to report a scam

To report a scammer online in Australia, you can report to Scamwatch. You can also report cybercrimes to the Australian Cyber Security Centre (ACSC). If you've lost money, contact your bank or financial institution immediately.

Privacy Policy & Procedure

Purpose

This policy outlines how Hunter Professional Pty Limited (Hunter) collects personal information and how we maintain, use, store and disclose the personal information we hold and reflects our commitment to ensure your privacy is maintained.

Hunter is bound by the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (as amended) in Australia.

This policy will be reviewed and updated from time to time to consider new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Please regularly check our privacy policy so that you are aware of these updates and changes. Any information we hold will be governed by the most current version of Hunter’s Privacy Policy.

Collection of Personal Data

Your privacy is of utmost importance to us. Hunter collects personal and sensitive information directly from individuals, as well as using Hunter’s website, and responses to printed or online advertisements. In addition, there may be instances where Hunter obtains personal information via external third parties or publicly available sources. In such cases, Hunter will take all reasonable steps, where practicable, to notify you that your personal information has been collected from a third party.

Third party sources may include but are not limited to:

• The results of any competency or medical test or background checks including credit and criminal record checks.
• Any complaint or other information from or about you in the workplace.
• Any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you were involved.
• Any information about a workplace accident in which you are involved.

The categories of personal information collected by Hunter depend on the recruitment services you request or use, as well as relevant legal and regulatory requirements. Such information may include, but is not limited to:

• Contact information that allows us to communicate with you.
• Proof of identification.
• Professional history, qualifications & references.
• Financial information.
• Other individuals’ details, e.g. previous employer & references.
• Immigration evidence and history.

Sensitive Information

Sensitive information constitutes a distinct category of personal data under the Privacy Act. This includes, but is not limited to, details regarding professional or trade association membership, trade union membership, criminal records, health data, racial or ethnic background, political views, affiliation with political organisations, religious or philosophical beliefs, and sexual orientation or practices. In accordance with the Privacy Act, sensitive information generally may only be disclosed with the individual's explicit consent.

Purpose for Collecting Personal Information

Hunter collects personal information for several reasons, including, but not limited to:

• Assisting you to find employment or retain existing employment.
• Supporting your career development and management.
• Analysing trends in human resources and labour markets.
• Sending marketing communications and service-related updates that may interest you.
• Creating and administering tests and assessments to match you with suitable employment opportunities.
• Processing payments if you are hired as an employee or contractor.
• Assisting with work rehabilitation processes.
• Managing and resolving any complaints, inquiries, or investigations involving you.
• Fulfilling insurance requirements that involve sharing your personal or sensitive information.
• Conducting criminal background checks, credit checks, and right-to-work verifications.
• Facilitating research, development, and business system testing to improve our services.
• Direct marketing of recruitment services (with an option to opt out of emails).
• Providing our services to you.

By accessing Hunter’s websites or submitting your personal information by any method, you agree to the uses outlined above.

Disclosure of Your Personal Information

Hunter may disclose to third parties for the purposes it was collected, or for a related or ancillary purpose such as providing you with one of our services. Accordingly, Hunter may disclose your personal information to a number of third parties (located onshore or overseas), including but not limited to:

• Prospective or actual employers.
• Clients who may wish to engage your services as a contractor or temporary employee.
• Hunter’s suppliers or service providers, including organisations that conduct competency or psychometric tests or payroll processing services on behalf of Hunter.
• Your nominated referees.
• Any government authority.
• Our insurers.
• Hunter employees.
• Agencies providing us with database management, development, storage, and marketing communications services.
• Any law enforcement body, including the police.
• Any educational or vocational organisations to the extent necessary to verify your qualifications.

If Hunter discloses personal information to any third party, Hunter will generally require these parties to protect such personal information in the same way that Hunter does.

If you reside or are looking for work in Australia, Hunter is required by law to advise the following:

• Hunter shall not charge a fee for the purpose of finding employment.
• Hunter shall not engage in misleading or deceptive conduct (such as advertising a position as being available when no such position exists, or knowingly giving misleading information to you about the nature of a position).
• If you believe that Hunter has acted inappropriately, you may contact the Office of Fair Trading for information on possible action that may be taken.

Data Security and Storage

Safeguarding the privacy of your information is important, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and other records, and take such steps as are reasonable in the circumstances to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.

Managing Your Personal Information

Hunter staff are trained to respect the confidentiality of our employers, employees, and contractors’ information and the privacy of individuals. Hunter regards breaches of your privacy very seriously and any breach will result in disciplinary action being taken, dependent upon severity. The director of Hunter will hold the role of Privacy Officer to ensure that our management of personal information is in accordance with this policy and the Privacy Act. Every individual registering on Hunter’s website or applying for Hunter jobs will have the right to access, update and correct their personal information. Contact Hunter to update your personal information via telephone or email.

General Information Collected from Visitors to Our Website

We collect aggregate data regarding user activity on our website, including frequently visited areas and the most accessed services. This information is used solely in an anonymous and collective manner. The insights derived from this data enable us to identify what is most valuable to our users and to continuously enhance the overall website experience.

Feedback

The Hunter website features a dedicated feedback section where users may submit their comments and suggestions. Hunter reserves the right to utilise this feedback for marketing purposes or to reach out for additional input.

Changes to This Policy

Hunter reserves the right to amend this Policy at its discretion and will update it as necessary.

Cookies

A 'cookie' is a small data file stored on your computer's hard drive that records your interactions with a website. This allows the website to present customised options during future visits, based on information from your previous sessions. Most browsers allow users to adjust settings to decline cookies if desired.

Cookies are utilised by most websites and do not cause harm to your device. We use cookies to:

1. Monitor user traffic patterns and site usage, which enables us to better understand how our websites are used and to improve their design, layout, and functionality.
2. Assist in delivering job advertisements that are relevant to your interests.

Complaints

The following sets out the process, timeline and procedures that will be taken to address potential privacy-related complaints:

Non-Acceptance of the Privacy Policy

If you do not wish to consent to the management of your data in accordance with our Policy, we kindly request that you refrain from submitting any personal information to us.

Enquiries Regarding Personal Information

If you have any concerns, Hunter invites you to reach out in the following circumstances:

• If you wish to access or correct your personal information held by Hunter.
• If you would like your personal information removed from Hunter's database.
• If you prefer to opt out of receiving direct marketing emails.
• If you have any general questions regarding this Privacy Policy or procedure.

You may contact Hunter via email at: info@hunterprofessional.com.au

Work Health & Safety

Hunter Professional Pty Ltd requires its host clients to provide a safe workplace for all workers assigned to external client worksites. Hunter Professional Pty Ltd also requires its workers to work safely and to consider the health and safety of other people who may be affected by their actions.

Hunter Professional Pty Ltd is committed to:

• Complying with all WHS laws, regulations, and standards for all its workers;
• Maintaining its own WHS policies, procedures, and resources to ensure best practice in WHS;
• Requiring host clients to ensure that their worksites are WHS-compliant and that they provide a safe working environment for Hunter Professional Pty Ltd workers;
• Ensuring all Hunter Professional Pty Ltd workers complete online WHS training modules that include information about WHS risks and safe work practices;

Hunter Professional Pty Ltd is committed to protecting the health and safety of all its workers, whether they are employees/contractors working internally for Hunter Professional Pty Ltd or employees/contractors/consultants working externally, providing services to Hunter Professional Pty Ltd clients. To achieve this, Hunter Professional Pty Ltd has developed a WHS management system (including policies and procedures) that is integrated with its organisational activities. Hunter Professional Pty Ltd will take all reasonable and practical steps to improve work safety conditions and promote WHS best practice.

• Ensuring all workers complete a site-specific safety induction explaining how to perform their specific duties safely, avoid site-specific risks/hazards, and utilise any relevant safety measures/equipment;
• Ensuring all workers are aware of their responsibilities for their own health and safety and for others around them, including requiring workers to conduct an ergonomic assessment of their workstation;
• Ensuring all Hunter Professional Pty Ltd Consultants are aware of the company’s WHS obligations regarding their external workers/contractors and provide assistance and support to workers/contractors in relation to WHS-related matters;
• Actively responding to and investigating all incidents, effectively managing workers’ compensation claims, and ensuring injured workers are returned to suitable work at the earliest opportunity;
• Monitoring and reviewing safety performance and management of safety issues at regular Safety Group meetings;
• Maintaining organisational structures to support and communicate effective WHS practices throughout the business (including regular reporting to managers regarding WHS matters); and
• Planning to improve WHS performance, including encouraging consultation with workers and clients to develop and promote WHS best practices.

For reporting of WHS incidents and concerns or for WHS comments, questions/feedback, contact info@hunterprofessional.com.au.

Modern Slavery Statement

Hunter Professional Pty Ltd does not tolerate slavery, human trafficking, forced or child labour or child exploitation of any kind. Hunter Professional Pty Ltd is committed to respecting human rights and fair labour practices and working with its suppliers and clients to eradicate forced labour in Australia, NZ and beyond.

Hunter Professional Pty Ltd recognises the responsibilities it has within the supply chain to provide skilled labour to its clients and to ensure that all the workers it engages (directly and indirectly through a 3rd party supplier) are treated fairly, ethically and in compliance with legislative requirements. Hunter Professional Pty Ltd policies, procedures and practices are designed to protect human rights throughout the recruitment, selection and placement cycle and throughout all assignments and projects it performs for its clients. Hunter Professional Pty Ltd also takes steps to ensure that its suppliers of back-office supplies and services also meet the same high standards. Hunter Professional Pty Ltd does not manufacture or sell physical products.

Workplace Conduct & Human Rights Policy

Hunter Professional Pty Ltd is committed to providing a healthy and safe workplace that encourages professionalism, respect, and diversity; is free from modern slavery, corruption, discrimination, bullying, and harassment; and complies with all applicable laws while promoting best practices.

Policy Application

This policy applies to all officers, employees, candidates, contractors, and suppliers of Hunter Professional Pty Ltd.

Policy Statement

Hunter Professional Pty Ltd is committed to upholding human rights in accordance with the Universal Declaration of Human Rights and the ten principles of the UN Global Compact. We ensure compliance with all relevant laws supporting human rights within every region in which we conduct business.

Hunter Professional Pty Ltd is committed to providing a working environment that:

• Promotes and values diversity within our workforce, clients, and suppliers.
• Encourages professionalism and mutual respect at all levels.
• Ensures fairness and consistency in all workplace policies and interactions.
• Maintains a safe and healthy work environment for all employees and contractors.
• Prevents unlawful discrimination, harassment, bullying, or victimisation.
• Supports the personal and professional growth of candidates, contractors, and employees.
• Respects and protects the privacy of all individuals associated with the company.
• Does not tolerate child labour, forced or compulsory labour in its operations or supply chain.
• Does not tolerate bribery or corruption in any business dealings.
• Gives back to the community and supports charitable work for disadvantaged groups.

Reporting Breaches

If anyone becomes aware of behaviour inconsistent with this policy, a report should be made via email to info@hunterprofessional.com.au.

Members of the public can raise concerns by contacting Australian Human Rights Commission (AHRC).

Legal Notices & Disclaimers

When engaging with Hunter Professional Pty Ltd—whether interacting with its representatives in person, via telephone or video conference; corresponding by email or text message; submitting job applications through employment portals; using client portals; or exchanging information by any other means—the following terms shall apply:

Privacy

By providing personal information to Hunter Professional Pty Ltd, you acknowledge and consent to the collection, management, storage, use, transmission, and/or disposal of your information in accordance with our Privacy Policy. If you do not wish for your information to be used in this manner, please advise us by contacting info@hunterprofessional.com.au. Unless and until you withdraw your consent by notifying our Privacy Officer at the above email address, we will continue to rely on your consent.

Security

While we maintain comprehensive security software and adhere to stringent security protocols, we cannot guarantee the complete security of email transmissions or accept responsibility for any interception or the transmission of viruses or malware via electronic communications. We advise you to implement your own security measures to detect potential threats and safeguard your systems, and to exercise vigilance when opening email attachments or handling suspicious messages.

Terms of Engagement

If you receive recruitment/consulting services from Hunter Professional Pty Ltd (including receiving a candidate’s details, profile, or CV), our Terms & Conditions for Introduction of a Candidate apply unless and until alternative terms are agreed in writing between the parties' authorised representatives.

Confidentiality

Hunter Professional Pty Ltd emails and other forms of communication may contain confidential information that is the property of Hunter Professional Pty Ltd and are intended solely for the designated recipient's use and disclosure.